How Keep Your Drive Thru Intercom System in Excellent Condition

Drive thru business has always been pivotal for many restaurants, but after the Covid-19 pandemic it is even more important for your business to have a reliable intercom system in place.  With so much competition in the quick service market, you need to have a speedy and reliable drive thru system in place. You have probably felt the pain of drive thru issues in the past, which is why intercom maintenance and service are so important.  

Many times, headsets can be repaired as opposed to being replaced. Sound Products can get the repair process started with a simple phone call from you.  In many instances advanced headset equipment can be sent to a store to help keep your business moving.  Once the headset equipment is registered to the intercom base station the new equipment is ready to use.  

Headset maintenance programs are available through Sound Products.  The programs can be completely customizable to your business needs.  These monthly recurring maintenance programs normally provide advanced replacement headset equipment, meaning that damaged headsets are replaced within 24 hours.  

Training employees on the importance of keeping intercom equipment in good working condition will also help avoid negative impacts on the drive thru business.  Headsets should be cleaned regularly, handled with care, and stored properly when not in use.  Headset ear foams, microphone covers and batteries should be replaced often, all of which are available through Sound Products.  

Our seasoned technicians service most all intercom systems in the market today; there is not much that they have not seen!  Our technicians’ stock most repair equipment for 3M/PAR and HME systems on their trucks so they are ready to fix an issue right away.  

Sound Products is here to help you keep your intercom system in tip top shape so you can stay focused on improving your business.