Sound Products Team

Meet the Team

We think great people are people persons. They’re the kind of people that really love finding ways to help customers, co–workers and even their community grow, expand and evolve. We look for people who are imaginative in how they solve problems, self–motivated to find unique solutions, open–minded to inventive approaches, curious about new technology, and enthusiastic about service.

Founder & President 

Robbin Reynolds

Founder & President 

Robbin Reynolds

“What if?” is in Robbin’s blood.  A daughter of a radio and cable tv entrepreneur, she leads Sound Products with an entrepreneurial enthusiasm that’s contagious.  Her top two priorities are her customers and her employees and how to continually improve the journey for both.  Her quest is to serve as your trusted business partner and technology advisor. Her vision is to develop, design, integrate and support technology in a “high touch” Midwestern sort of way.  She is a “doer” and a “get things done” kind of gal. Her door (and her mind) are always open. Robbin loves to travel, especially with her daughter, having visited 28 countries to date.  Returning to Kansas City, she is always reminded “There’s no place like home.”

Sales Engineer

Bob Scott

Sales Engineer

Bob Scott

Bob is our technology “guru”.  He’s got one of those brains that understands complex A/V and security technical systems with ease.  He repeatedly designs intricate customized solutions that amaze customers and us. Conference rooms, meeting rooms, huddle rooms, training rooms, he’s your guy. He is focused, disciplined and dedicated to doing the best work possible. This may come from his service in the Navy, having spent three months underwater in a submarine.   No matter the complexity, we know Bob will figure it out.

Sales Engineer  

Monty Ehrlich

Sales Engineer  

Monty Ehrlich

Monty, who offices in Topeka and is a big-time KSU fan, has seen it all when it comes to audio, video and security systems.  He knows how to design a solution that is thorough, thoughtful and cost appropriate whether it’s a school stadium, church sanctuary or hospital.  He doesn’t stop until it’s just right.  Most importantly, Monty cares.  He cares that we take the best possible care of our customers, both before and after the sale.   Because of the never-ending advances in A/V and Security Technologies, Monty seeks to be an extension of his clients’ planning and design teams, bringing his continuing education and experience to both short and long-term planning. In the summer, you may see Monty boating or fishing.  He reminds us to
“Always be Yourself…Unless you can be Captain Kirk.  Then be Kirk.

Sales Engineer

Ben Crabtree

Sales Engineer

Ben Crabtree

Ben is the newest member of the Sound Products Team. As a sales engineer, his primary goal is to make your customer experience not only a good one, but a great one. In addition to bringing energy, enthusiasm and problem-solving abilities to his role, he brings a wealth of Audio/Visual experience having first started as a technician in this industry. For those Wildcat fans, Ben has a Bachelor of Science in Engineering Technology from Kansas State University. Ben also loves to travel. Be sure to ask him about some of his favorite destinations.

Field Service Manager

John Southworth

Field Service Manager

John Southworth

Super hero. Lifesaver. Friend. These are just a few of the names our customers have given John and our service team.  Here from Day 1, John and our team of technical experts know every wire, switch, cable, megahertz and interface intimately, so they can help you immediately.  With a smile on his face and a story to share, John takes service to a whole new level. His guiding principle is that his work is not done until the customer is happy.  Kansas City sports (Chiefs, Royals, and Sporting KC) are his favorites, along with barbeque.

Finance Manager  

Michelle Bath

Finance Manager  

Michelle Bath

Michelle manages our finances (and human resources) here at Sound Products.  From monthly payables and receivables to month end financials, Michelle makes sure we keep our company in solid fiscal order. Michelle has a big heart, not only for helping our employees, but for giving back in the community.

Project Manager

Taj Warren

Project Manager

Taj Warren

Taj is our newest project manager on the team. Born and raised in Birmingham, AL, Taj moved to Kansas City in 2019 after graduating with a degree in Business Management. He has a passion for music, loves morning jogs and Italian food (more specifically pizza). Taj carries a positive spirit and a go getter attitude.

Operations Manager

Isaac Peck

Operations Manager

Isaac Peck

In the operations role, Isaac is responsible for equipment procurement, shipping, receiving and staging equipment for our jobs. He is also responsible for scheduling our in-market installations. He keeps our warehouse in tip top condition and our CRM backbone operating seamlessly. He’s the thoughtful, “behind the scenes” guy who quietly gets things done and keeps our operation humming.

Customer Service Coordinator

Ty Nelson

Customer Service Coordinator

Ty Nelson

Ty is the hub of our operations, serving as the Customer Service Coordinator for Sound Products. Ty has worked in the quick service and retail industries for years and brings with her a wealth of experience and understanding of our customers’ needs. Originally from Rolla, MO, Ty lives in Kansas City with her husband, adorable son, three dogs and one cat. She loves the outdoors– taking her family hiking, to the beach, or anywhere with fresh air and wide open spaces. Reach out to Ty for all of your Customer Service or Repair needs, she’s happy to help!

Senior Technician

Ted Catlin

Senior Technician

Ted Catlin

Ted always has a twinkle in his eye and a smile on his face.  And man, can he work efficiently! There is not project too big or small for this guy. Ted has the ability to manage all projects with ease.  He gets his greatest satisfaction from the customer being happy.  Bottomline, he likes to help people.  Even better, he knows all the in’s and out’s of sight, sound and security.  You’ve got a question.  He’s on it and will find the answer.  He loves to solve problems.  With more than 20 years experience, Ted has seen it all (or most of it anyway!).  A devoted dad, a youth sports coach, snowboarder, and boating enthusiast, Ted lives life to the fullest.

Senior Technician

Mark Ziegler

Senior Technician

Mark Ziegler

Mark is the technician you want on your side.  He’s practical, grounded and will not stop until the job is done right.  With over 25 years of experience, he is the “Godfather” at Sound Products and just knows how it works.  We constantly look to him for advice.  You can put anything in front of this guy and he will figure it out.  Including ensuring your system operates perfectly. As technologies continue to evolve, he assists us with the challenge of getting devices to communicate.  Mark is an outdoorsman, enjoying fishing and hunting. He is a quiet “behind the scenes” fixture in his community of Overbrook, KS, assisting with A/V at the church, city and local school district. He strives to help others less fortunate and those that can’t help themselves.

Installation Technician

Josue Koelzer

Installation Technician

Josue Koelzer

Josh (or Joe-Sue as our techs like to tease) is the guy who quietly and very competently gets things done. He’s like a sponge, hungry to learn and teach all there is to know. From audio/visual to security surveillance to access control, he will manage your installation from start to finish. His easy-going manner and gentle smile make him a guy you will want on your team. He can even play a mean game of volleyball.

Installation Technician

Alec Hinojosa

Installation Technician

Alec Hinojosa

Alec knows all things Audio/Visual and CCTV and strives to create the “Wow Factor” in his installations. He has the ability to merge technical skills, innovative problem-solving and a client-centric approach to meet the demands of fast-paced, tech-savvy environments. He approaches every job in an organized manner and likes to get work done on a timely basis. If you get a chance, visit with him about your favorite restaurants. He’s a foodie at heart and welcomes the opportunity to share favorite restaurant ideas.